Increase the shared understanding of the organization’s mission, goals and strategic direction through planning and assessment/evaluation reporting.
Foster a dynamic understanding of internal management and business processes, practices and procedure through operating policy documentation.
Maximize productivity and maintain quality standards through procedure manuals.
Design employee learning and development resources through training materials and presentation development support.
Improve understanding of customer opinions through customer satisfaction survey research and analysis.
Strengthen communications with external constituents through informational articles.